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Insights from the Transform conference: How AI can help build employee experiences that engage Gen Z in the workplace
Payroll & HR
3 minutes

Recently, april had the privilege of attending the Transform conference, an event that served as a melting pot of ideas, innovations, and discussions on the future of human resources technology. Amidst the myriad of insightful sessions and engaging conversations, two core themes emerged that are closely aligned with our mission: the indispensable role of financial wellness in comprehensive employee well-being and the transformative potential of AI in HR.

 

Engaging Gen Z in the workplace

A notable statistic shared by HiBob Chief Marketing Officer Sarah Reynolds sheds light on a pressing challenge: "54% of Gen Z employees report feeling disengaged at work." This underscores the urgent need for tools and strategies that not only engage but also add value for employees across generations. The interest in solutions that cater to Gen Z’s unique needs and expectations is palpable, signaling a pivotal area of focus for HR leaders.

 

 

How to apply AI to this problem

While the transition to AI in HR might unfold more gradually due to the field's sensitive and people-focused nature, this shift is paving the way for AI-powered solutions like those developed by april. These solutions improve employee experiences and reduce time to market without exposing the user to the outputs of generative AI. George LaRocque, a leading voice in work technology, encapsulated this evolution by stating, "Employee Experience is getting dismantled and reconstructed by evolving employee expectations and the onslaught of emerging tech." april's approach to AI in HR mirrors this philosophy; collaborative AI processes can be a great middle ground to find operational efficiencies in building new employee experiences while not exposing employees to the AI directly.

 

From point solution to one-stop-shop

A striking revelation from the conference was the expanded scope of services offered by HR providers. The days of singular solutions are behind us, with vendors now boasting a comprehensive array of tools addressing various aspects of personal finance and well-being. This shift is a direct response to employers' evolving needs and the competitive landscape of HR solutions. The inclusion of tax services into these broader offerings is a natural progression, further enhancing the value delivered to both employers and employees.

 

Why financial wellness is key to employee wellness

We were excited to hear these themes echoed in the halls of the Transform conference with top HR and HR Tech leaders because it validates our product innovation for payroll and benefits providers. Following the launch of our year-round tax product suite in Gusto, including a mobile-first filing experience for this tax season, we see the year-round tax suite as a silver bullet solution to the challenges faced. The Paycheck Optimizer is one such solution - offering employees control over their financial well-being by allowing for more immediate access to earnings, thus directly addressing financial stress and enhancing workplace performance. This innovation not only supports HR companies on their journey towards integrating AI but also expands the scope of HR services to include essential financial wellness tools, addressing a critical aspect of holistic employee wellness. Particularly impactful for engaging Gen Z employees, the Paycheck Optimizer aligns with their digital-first preferences and underscores the importance of financial autonomy. Through these initiatives, april is at the forefront of redefining HR technology, blending AI capabilities with financial wellness solutions to meet the evolving needs of a diverse workforce and setting a new standard for employee engagement and satisfaction in the digital age.

 

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