Effective date: November 28, 2023
Effective date: November 28, 2023
Effective date: November 28, 2023
Effective date: November 28, 2023
Effective date: November 28, 2023
April Website Privacy Policy
Effective date: December 31, 2025
Effective date: December 31, 2025
Effective date: December 31, 2025
Effective date: December 31, 2025
Effective date: December 31, 2025
This Privacy Policy describes how April Tax Solutions, Inc. and our affiliates (“April,” “we,” “us,” or “our”) handle personal information that we collect through our website or through any other websites that we own or control and that link to this Privacy Policy. It also applies to personal information we collect when you interact with our social media pages, marketing, or other communications with us or our representatives.
This Privacy Policy does not apply to information we collect in connection with our tax preparation or other services that you access via a financial account application (the “Services”). To learn how we collect and use personal information when you use our Services, please visit the April Services Privacy Policy
Personal information we collect
Information you submit to us:
- Contact information, such as your first and last name, email address and phone number you may provide when you contact us or when you sign up for our newsletter or other communications
- Feedback correspondence, such as your first and last name, email address and phone number you may provide when you contact us or when you sign up for our newsletter or other communications
- Marketing information, such as your preferences for receiving communications about our services, and details about how you engage with our communications
Information we obtain from third parties: We may maintain pages on social media platforms, including on LinkedIn, Facebook, X and other third-party platforms. When you visit or interact with our pages on those platforms, the platform provider’s privacy policy will also apply to your interactions and their collection, use, and processing of your personal information.
Automatic data collection: We and our third-party service providers and advertising partners may automatically log information about you, your computer or mobile device, and your interactions over time with our website, our communications and other online services, such as:
- Device data, such as your computer’s or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers, language settings, mobile device carrier, radio/network information (e.g., WiFi, LTE, 4G), and general location information such as city, state or geographic area.
- Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, browsing history, navigation paths between pages or screens, information about your activity on a page or screen, access times, duration of access, and whether you have opened our marketing emails or clicked links within them.
We use the following tools for automatic data collection:
- Cookies, which are text files that websites store on a visitor‘s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, helping us understand website user activity and patterns, and for advertising purposes. For example, Google Analytics collects information about how users use our website, which we then use to compile reports that disclose trends without identifying individual visitors, and help us improve our website. For more information on Google Analytics, click here, and to opt out of Google Analytics, click here.
- Local storage technologies, like pixel tags, web beacons, clear GIFs, and Javascript that provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications.
For more information, please visit our Cookie Policy.
How we use your personal information
To provide, operate, maintain, and secure our website, our communications, and our business.
To communicate with you, including to respond to your requests, provide support, and otherwise communicate with you about our services, including by sending announcements, surveys, updates, security alerts, and support and administrative messages.
Improve, monitor, and personalize our website, including by understanding your needs and interests, and personalizing your experience with the website and our communications
For research and development. We may use your personal information for research and development purposes, including to analyze and improve our services and our business. As part of these activities, we may create aggregated, de-identified, or other anonymous data from personal information we collect. We may use this data and disclose it to third parties for our lawful business purposes, including to analyze and improve our services and promote our business.
Direct marketing. We may from time-to-time send you direct marketing communications as permitted by law, including, but not limited to, newsletters, and updates on news and events. You may opt out of our marketing emails as described in the “Opt out of marketing communications” section below.
Interest-based advertising. We use personal information to advertise our business and our Services online, including through the use of cookies and other local storage technologies provided by our third-party service providers and advertising partners. This may include collecting information about your interactions over time across our website, our communications, and other online services, and use of that information by us and our partners to serve online ads to you and others who may be interested in our business or Services. You can learn more about your choices for limiting interest-based advertising in the “Your choices” section below
Interest-based advertising. We use personal information to advertise our business and our Services online, including through the use of cookies and other local storage technologies provided by our third-party service providers and advertising partners. This may include collecting information about your interactions over time across our website, our communications, and other online services, and use of that information by us and our partners to serve online ads to you and others who may be interested in our business or Services. You can learn more about your choices for limiting interest-based advertising in the “Your choices” section below
Compliance and protection. We may use personal information to: comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities; protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); audit our internal processes for compliance with legal and contractual requirements and internal policies; enforce the terms and conditions that govern our website; and prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.
Compliance and protection. We may use personal information to: comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities; protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); audit our internal processes for compliance with legal and contractual requirements and internal policies; enforce the terms and conditions that govern our website; and prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.
How we disclose your personal information
Affiliates. We may disclose your personal information to our subsidiaries and affiliates for purposes consistent with this Privacy Policy.
Service providers. We may disclose your personal information to third party companies and individuals that provide services on our behalf or help us operate our services (such as lawyers, bankers, auditors, insurers, customer support, hosting, analytics, email delivery, marketing, and database management). We may also share personal information with service providers that offer large language models and other AI services.
Advertising partners. We may share personal information with third-party advertising companies, including third party advertising companies and social media companies, to help us advertise our services to you and others on other websites, applications, and services. This includes disclosing your information as described in the “interest-based advertising” section above.
Authorities and others. We may disclose your personal information to law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above.
Business transfers. We may sell, transfer or otherwise share some or all of our business or assets, including your personal information, in connection with a business transaction (or potential business transaction) such as a corporate divestiture, merger, consolidation, acquisition, reorganization or sale of assets, or in the event of bankruptcy or dissolution. In such a case, we will make reasonable efforts to require the recipient to honor this Privacy Policy
Your choices
Opt out of marketing communications. You may opt out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email. You may continue to receive service-related and other non-marketing emails.
Privacy choices. Depending on the state in which you reside, you may have the following rights:
- Information. You may have the right to obtain information about how we collect, use, and share your personal information. We provide this information within this Privacy Policy.
- Access, correction and deletion. You may also have the right to request access to your personal information, to correct personal information that is out of date or inaccurate, or to delete personal information that is no longer needed for a permitted purpose. If you have questions about we handle your personal information or if you believe your information is inaccurate or has been collected in error, please contact us as provided in the “Contact Us” section below and we will endeavor to resolve your questions or concerns. We may ask for specific information from you to help us confirm your identity. Where these rights apply, you can empower an authorized agent to submit the request on your behalf in accordance with applicable law. You are entitled to exercise these rights free from discrimination.
- Opt out of interest-based advertising. We share information with advertising networks and analytics partners, including through the use of cookies, pixels and other similar technologies, to support our interest-based advertising. Where the disclosure of your personal information qualifies as a “sale” or “sharing” or “targeted advertising” under applicable law, you can opt-out by clicking here or as described in our Cookie Policy. Please note that your opt out will be specific to the device and browser you use when you opt out. We do not have actual knowledge that we have sold or shared the personal information of children under the age of 16.
Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.
Other sites, mobile applications and services
Our website may contain links to other websites, mobile applications, and other online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be included on web pages or in mobile applications or online services that are not associated with us. We do not control third party websites, mobile applications or online services, and we are not responsible for their actions. Other websites and services follow different rules regarding the collection, use and disclosure of your personal information. We encourage you to read the privacy policies of the other websites and mobile applications and online services you use.
Job Applicants
We may collect the personal information that job applicants provide to us in connection with their application. This includes business and personal contact information, professional credentials and skills, educational and work history, and other information of the type that may be included in a resume or otherwise shared with us. This may also include diversity information that you voluntarily provide. We use this information to facilitate our recruitment activities and process employment applications, such as by evaluating a job candidate for an employment activity, and monitoring recruitment statistics. We may also use this information for the “compliance and protection” purposes described above.
Security
We employ a number of technical, organizational, and physical safeguards designed to protect the personal information we collect. However, no security measures are failsafe and we cannot guarantee the security of your personal information.
Children
Our website is not intended for use by children. If we learn that we have collected personal information through the website from a child without the consent of the child’s parent or guardian as required by law, we will delete it.
Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the website.
How to contact us
Please direct any questions or comments about this Policy or our privacy practices to privacy@getapril.com or by mail at the address below.
276 5th Ave
STE 401
New York, NY 10001
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third-party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
We have updated our Terms of Use, effective as of 02/03/25. Please review the changes. By continuing to use our services, you agree to the updated terms.
For more details on coverage, please visit the april Filer legal page.
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1. If you find an error in the tax preparation that entitles you to a larger refund (or smaller liability), we will refund any fees you paid us to use our service to prepare that return and you may use our service to amend your return at no additional charge. To qualify, the larger refund or smaller tax liability must not be due to differences or inaccuracies in data supplied by you, your choice not to claim a deduction or credit, positions taken on your return that are contrary to law, or changes in federal or state tax laws.
2. If our tax preparation software makes a mathematical error that results in your payment of a penalty and/or interest to the IRS that you would otherwise not have been required to pay, April will reimburse you up to a maximum of $10,000.
3. If you receive an audit letter from the IRS or a state tax authority in connection with an accepted tax return filed through April, we will provide you with informational assistance, such as responses to frequently asked questions or links to resources on the IRS’s or other tax authority’s website. April will not represent you before the relevant tax authority or provide legal advice.
4. Please submit any inquiries or concerns to support@getapril.com. For data deletion requests, please see the Privacy Policy and submit the required information to privacy@getapril.com. To report a security incident, please contact security@getapril.com or see April's Responsible Disclosure Policy. By accessing and using this page you agree to the Terms of Use and Privacy Policy.